Joan Ualat monogram — Joan Digital Studio logoJoan Digital Studio

What I do

Digital support for the work behind the business.

01

Virtual Administrative Support

Help with everyday administrative tasks, organization, documentation, coordination, and business support.

  • Data entry and data management
  • Document and record keeping
  • Calendar and task coordination
  • Follow-ups and reminders
02

Email & Customer Support

Inbox organization, professional communication, customer inquiries, follow-ups, and support workflows.

  • Inbox organization and triage
  • Email and chat support
  • Customer inquiry handling
  • Support workflow documentation
03

Website Design & Projects

Modern website concepts and business websites designed to communicate a brand clearly and professionally.

  • Business website planning
  • Website structure and content
  • Responsive, mobile-friendly design
  • Brand presentation online
04

Lead Generation

Lead capture, prospect organization, CRM support, and follow-up workflows.

  • Lead capture setup
  • Prospect lists and organization
  • CRM support (GoHighLevel, HubSpot)
  • Follow-up sequences
05

AI & Automation

AI-assisted workflows and automation concepts designed to reduce repetitive work and improve efficiency.

  • AI-assisted drafting and research
  • Automation concepts with Zapier and Make
  • Repetitive task reduction
  • Process documentation
06

Business & Digital Projects

Business proposals, digital concepts, operational documentation, portfolio projects, and other practical digital work.

  • Business proposals
  • Operational documentation
  • Pricing and planning documents
  • Digital portfolio projects

How I work

From idea to execution.

01

Discover

Understand the business, goals, problems, and requirements.

02

Plan

Organize the information, structure, workflow, and project direction.

03

Build

Create the website, system, documentation, content, or digital solution.

04

Refine

Review, improve, organize, and prepare the final result.

Tools

The digital toolkit I work in.

Google Workspace

  • Gmail
  • Google Docs
  • Google Sheets
  • Google Drive
  • Google Calendar

Microsoft

  • Word
  • Excel
  • PowerPoint
  • Outlook

Project Management

  • Trello
  • ClickUp
  • Monday.com

CRM

  • GoHighLevel
  • HubSpot

Communication

  • Zoom
  • Google Meet
  • Microsoft Teams
  • Slack

AI & Automation

  • ChatGPT
  • Zapier
  • Make

Let's work together

Have a project in mind?

Whether you need administrative support, a professional website, help organizing your business, lead generation support, or a digital project brought to life, let's talk.

Start a Project