Real projects. Practical solutions. Lessons learned.

Challenge

Hardware customers need to know quickly whether a store carries what they need, how to get bulky materials delivered, and where and when to find the store.

Approach

• Opened with a clear promise — "Build it. Fix it. Make it happen." — plus a call button and store hours.
• Added a "What are you working on?" entry point: Build, Renovate, Repair, DIY.
• Organized products into eight categories with a search prompt and "Ask about availability" on each.
• Gave services, why-Ualat reasons, about, inquiry form, and location their own clear sections.
• Used real store and delivery photography throughout.

Deliverables

Homepage and hero · Product categories · Services section · About section · Inquiry form · Location, hours and contact

Tools

Website builder · Canva · Google Docs

Challenge

Too many tasks, not enough time — inboxes keep piling up, administrative details take time away from business priorities, customer inquiries need consistent attention, and potential opportunities can easily get overlooked.

Approach

• Open with a clear promise — "The Support Behind Your Success" — and who it is for: growing businesses.
• Present the core services, each with its own description and inquiry entry point.
• Show the digital toolkit with the tools I actually use, organized by category.
• Feature real work and sample support projects.
• Explain a simple four-step process and who I work best with.

Deliverables

Homepage with hero and tagline · Services section (core services + social media support) · Digital toolkit section · Featured work / portfolio section · How I work — 4-step process · Why Joan section · Behind the support — about section · Client fit section · Contact and inquiry form

Tools

Website builder · Google Docs

Challenge

Cake customers order for a specific moment — they need to see the style of the work, understand what can be customized, and know exactly how to start an order.

Approach

• Opened with a clear promise — "Custom cakes made for your sweetest moments." — with the location and an Order / Inquire button.
• Presented signature creations with names, short descriptions, and an "Inquire for Price" entry point.
• Added a "Browse by occasion" section: Birthday Cakes, Celebration Cakes, Cupcakes, Custom Designs.
• Told the brand story — made with care since 2018, Caloocan location, customized cakes & cupcakes specialty.
• Explained a simple four-step ordering process: Tell Us Your Idea, Customize Your Cake, Confirm Your Order, Celebrate!
• Built a detailed inquiry form covering celebration date, cake type, size, flavor, budget, theme, and an inspiration photo upload.

Deliverables

Homepage with hero and tagline · Signature cakes showcase · Browse by occasion section · Signature gallery section · About / brand story section · How to order — 4-step process · Order inquiry form · Footer with location and contact

Tools

Website builder · Canva · Google Docs

Challenge

LabaLuxe is a modern laundry service concept designed to serve individuals, families, busy professionals, students, residential customers, and small businesses. My role was to transform individual service ideas into a practical operating system covering pricing, packages, workflow, quality control, equipment, staffing, delivery, utilities, and maintenance.

Approach

• Operations planning — structured the overall laundry operation and supporting requirements
• Service & pricing — organized service categories, pricing, packages, and add-ons
• Workflow & quality control — designed the end-to-end laundry process and quality checkpoints
• Resource planning — outlined equipment, staffing, utilities, delivery, and maintenance requirements

Deliverables

Service & pricing structure (regular laundry, bulky & specialty, Door2Door, B2B, add-ons) · Four recurring monthly packages · 11-stage laundry workflow with built-in quality checkpoints · Equipment, store, staffing, utilities, and maintenance plan

Tools

HTML · CSS · JavaScript · Process Documentation · Data Organization

Outcome

Through the LabaLuxe project, I transformed a laundry business concept into a structured operational framework covering services, pricing, recurring packages, workflow, quality control, equipment, staffing, delivery, utilities, and maintenance — structured, documented, and scalable.